Terms and Conditions
Introduction
Welcome to Aahong! These Terms and Conditions govern your use of our website and services. By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Definitions
"Aahong" refers to our e-commerce platform, including its website, services, and any associated applications.
"User," "you," or "your" refers to any person or entity using our website or services.
"Product(s)" refers to any goods or services available for purchase on our platform.
Use of the Website
a. You must be at least 18 years old to use our website or make purchases.
b. You agree to provide accurate, up-to-date information during the registration or checkout process.
c. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
d. Aahong reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.
Product Information
a. While we strive to provide accurate product descriptions, colors, and images, we cannot guarantee absolute accuracy. Actual product colors and appearances may vary due to factors such as device display settings.
b. Product prices are subject to change without notice. All prices are in Bangladeshi Taka, and applicable taxes and shipping fees may apply.
Ordering and Payment
a. To place an order, add your desired products to the cart and proceed to checkout.
b. You agree to pay the total amount, including product prices, taxes, and shipping fees, using the available payment methods.
c. Aahong is not responsible for any charges or fees imposed by third-party payment processors.
d. Payment processing may take several business days, and orders will be shipped upon successful payment confirmation.
Shipping and Delivery
a. Aahong aims to process and ship orders promptly, but delivery times may vary based on your location and product availability.
b. We are not liable for delayed deliveries caused by unforeseen events or circumstances beyond our control (force majeure).
Returns and Refunds
a. If you receive a damaged or defective product, please contact our customer support within the warranty timeline of delivery for a replacement or refund.
b. For non-defective product returns, you may or may not be eligible for a refund or exchange within 2 days of delivery, subject to our return policy.
c. Shipping costs for returning items may be borne by the customer unless otherwise stated.
Intellectual Property
a. All content and materials on Aahong, including logos, images, text, and graphics, are protected by copyright and other intellectual property laws.
b. You may not use, reproduce, modify, or distribute any part of our website or its contents without our prior written consent.
Privacy Policy
a. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
Limitation of Liability
a. Aahong shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
b. In no event shall our total liability exceed the purchase price of the product(s) in question.
Governing Law and Dispute Resolution
a. These Terms and Conditions shall be governed by the laws of Bangladesh.
b. Any disputes arising from or related to these terms shall be resolved through negotiation or mediation before resorting to legal action.
Amendments
a. Aahong reserves the right to modify, update, or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
By using Aahong's website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at contact@aahong.com. To know more, read about us.
Last updated: 26 July 2023
